Lettings Agency of the Year Awards
Letting Agency of the Year Awards 2016
Lettings Agency of the Year
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Estate Agency of the Year Awards 2016
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ESTATE AGENCY
OF THE YEAR
ABOUT US CONTACT
Logic estates
www.logicestates.co.uk

Best UK Single Office 2016

Logic Estates operates a regular standards check with a minimum 80% KPI pass mark required. If any weaker areas are identified, they are then dealt with and improved quickly. The directors mentor their team and hold fortnightly training sessions to ensure skills remain sharp. The panel was particularly impressed with the ability to view properties online, with the extra twist that after viewing, buyers can then book an actual viewing online, or select the option of not viewing with a reason why. This ability to gain real time feedback from people who had initial interest in a property allows the team to give specific client feedback and the scope to suggest changes to any number of things in order to increase the likelihood of sale. They have invested heavily in technology and again, have thought outside the box by entering into a profit sharing agreement with their IT provider; it’s therefore in the interest of all parties to make the online offering as slick as possible, but with real value for the clients and the business.

Gold
Best Single Office Northern 2016

Logic Estates is a great business, which is clearly improving year on year. This agency is a market leader in 14 postcodes, a real achievement for a single office operation. They embrace training and technology to drive the business further forward, and the online viewing and booking system is exemplary. Not only does it provide a convenient service to clients but also saves time for the negotiators, and allows them to give improved feedback to vendors. The panel felt that this was an impressive initiative that could prove to be the way forward for estate agency. The training and induction programme is thorough and takes into account all required skills for agency from technical to communication. All staff can easily access training documents, and the programme is designed for the entire team from admin staff to management development training for team leaders.

Gold