Lettings Agency of the Year Awards
Letting Agency of the Year Awards 2016
Lettings Agency of the Year
Outstanding Contribution
Regional Winners
Specialist Winners
Individual Awards
Winners by Company Name
Judges' Report
Estate Agency of the Year Awards 2016
View the 2016 Winners
 
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ESTATE AGENCY
OF THE YEAR
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Speirs
www.speirsgumley.com

Best Scotland Lettings Agency 2016

Anyone using this agency will be able to access a comprehensive service with a strong emphasis on personal and high-level service. The tenant-focused marketing is exemplary - well thought-out, attractive and informative, and word of mouth referrals are as strong for tenants as landlords. Technology is used solely for the benefit of the business and not merely for it’s own sake. The directors have spent a lot of time identifying where, how and why it would be best used and have implemented accordingly. KPIs and other measurements have been carefully considered and communicated to the team to guarantee their buy-in, and there are regular spot checks and mystery shops by directors to make sure standards are being met. Repair monitoring and property management is very good, especially in terms of response times and maintenance resolution. The team also offers investors advice on future proofing properties to maximise their potential profitability.

Medal